Compassionate Consulting, Lasting Solutions
Terms & Conditions
Please read our terms to understand the conditions of using our services and website.
By using our services or accessing our website, you agree to our terms and conditions. These outline your rights, responsibilities, and the standards we follow to ensure a safe, professional experience for all users and clients.
Terms & Conditions
Effective Date: May 2025
Website: www.thepsychologyconsultants.com
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Welcome to The Psychology Consultants ("we", "our", "us"). These Terms and Conditions govern your use of our website and services. By accessing or using this website, you agree to be bound by these Terms and Conditions.
1. About Us
We are a UK-based psychology consultancy providing professional psychological services, including assessments, consultations, training, and related resources. Our company is registered in England and Wales and full details can be found on the Companies House [company number: 16468528].
2. Use of Website
- You must be at least 18 years old to directly use our services.
- You agree to use the website only for lawful purposes.
- We reserve the right to suspend or terminate access if we believe you have breached these terms.
3. Professional Services Disclaimer
- Our services are provided by qualified professionals; however, they are not a substitute for emergency or crisis support.
- In case of a mental health emergency, contact NHS 111, call 999, or visit your nearest A&E.
4. Appointments and Cancellations
- Appointments can be requested via submission of the online form or direct contact.
- Cancellations must be made at least 24 hours in advance to avoid charges.
- Missed or late-cancelled appointments may be subject to a full session fee.
5. Fees and Payment
- Service fees are clearly communicated before any booking is confirmed.
- Payment is required as per the agreed terms at the time of booking and must be made accordingly.
- Any unpaid or overdue fees may incur additional charges.
6. Intellectual Property
- All content on this website, including text, graphics, logos, and documents, is our property or that of our licensors.
- You may not reproduce, distribute, or exploit any content without prior written permission.
7. Privacy and Data Protection
- Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your data.
- We comply with the UK GDPR and the Data Protection Act 2018.
8. Third-Party Links
- Our website may contain links to third-party sites for your convenience.
- We do not endorse or accept responsibility for the content of external websites.
9. Limitation of Liability
- To the extent permitted by law, we are not liable for any direct or indirect damages resulting from your use of the site or services.
- Nothing in these terms limits your legal rights under UK consumer law.
10. Changes to These Terms
We may update these Terms from time to time. Changes will be posted on this page with an updated effective date. Your continued use of the website signifies your acceptance of any changes.
11. Governing Law
These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
12. Contact Us
If you have any questions about these Terms, please contact us at: info@thepsychologyconsultants.com or write to us on the registered address which can be found on Companies House https://find-and-update.company-information.service.gov.uk/ [company number: 16468528]